Pricing

Get the power of Indicative the way you need it.

Select the plan that best fits your needs

Standard

Free

Powerful behavioral analysis and customer analytics, all for free.

All these for free:

  • 50M events/month
  • 6 month data history
  • Limited access to core analytics tools
  • 3 user seats
  • Standard Support

Professional

$950/mo

For businesses ready to spread the power of Indicative throughout their organization.

Everything in Standard, plus:

  • 250M events/month
  • 1 year data history
  • Full access to core analytics tools
  • Unlimited user seats
  • Silver Support

Enterprise

Custom

For businesses with sophisticated needs, high data volume, and custom integrations.

Everything in Professional, plus:

  • Advanced analytics capabilities
  • Custom event volume and data history
  • Custom data warehouse integrations
  • Gold support

“Indicative is impressively fast, able to handle large scale data analysis with a speed that I have not seen before. It's quickly become an indispensable tool in our workflow, helping us easily understand the impact of our changes. ”

Daniel Williams

Developer @ 99designs

Compare Plans

Analysis

Free

Professional

Enterprise

Segmentation with calculations and KPIs
Custom Calculations
Multi-path Funnel

Limited

Funnel Conversion Over Time

Limited

Cohorts and Retention
User Activity Timeline
Behavioral User Segments

Limited

User Segments API
Common Paths

Coming Soon

 

Reporting

Free

Professional

Enterprise

Saved Views

Limited

Team Folders
Personal Folders
Customizable Dashboard Refresh

Limited

Scheduled Reports
Shareable dashboards
Printable Dashboards
 

Data Access and Management

Free

Professional

Enterprise

Data Volume (monthly)

50,000,000

250,000,000

Custom

Data History

6 months

12 months

Custom

Projects

1 development
1 production

1 development
2 production

1 development
4 production

Additional Projects

$200/month/
additional project

Self-serve Data Sources
Custom Data Sources
Data Destinations
User Aliasing
Customizable Data Dictionary
Live Event Debugger
Project-level Filters
Custom Events

Up to 3

Joined Events

Up to 3

CSV Exports

Up to 50 rows

Up to 1,000 rows

 

Administration & Security

Free

Professional

Enterprise

User Seats

3

Unlimited

Unlimited

GDPR, CCPA, and COPPA Compliant
Data Protection Agreement (DPA)
Custom Agreement
Custom SLA
Google SSO
SAML-based SSO

Coming Soon

Regional Cloud Deployment

Add-on

 

Support Levels

Standard

Silver

Gold

Support Response Time

3 business days

2 business days

1 business
day

Self-serve Training Resources
End-to-end Onboarding Support

  • Onboarding support with an Indicative Specialist
  • 90 minute custom training session with your own data

  • Weekly status updates through integration with CSM
  • Team-specific trainings based on their specific use cases

Quarterly Business Reviews
Live Chat
Dedicated Customer Success Manager
Monthly Check-ins with CSM
Feature Prioritization
Onsite Training

Add-on

Professional Services Cost

$250/hr

$200/hr

$150/hr

 

Frequently Asked Questions

View All Questions

1 billion events for free, what’s the catch?

We believe that everyone should be able to try Indicative at full capacity so we offer a free trial of up to 1 billion events.

What is an event?

An event is a user action, like viewing a page, clicking a button, or opening an email.

What is Customer Analytics?

Customer Analytics (aka Behavioral Analytics) is the quantitative research of “how” and “why” users engage and interact with your business, across all user touchpoints. Check out our blog post for more info!

What happens if I exceed 1 billion events?

We’ll send you an email when you’re getting close to 1 billion events. To upgrade your event volume, contact us!

Who is Indicative for?

Indicative is for non-technical marketing, product, and data teams that want to analyze the full customer journey.  You don’t need to have any technical expertise or know SQL to use Indicative.

Is my data safe with Indicative?

Yes! Indicative does not lay ownership of your data and we will never sell your data. You have the right to request deletion of your data, export of your data.

How do I get started using Indicative?

If you haven’t set up an Indicative account, create one and complete the Indicative tutorial. If you already have an Indicative account, complete the Indicative tutorial, browse our knowledge base and schedule your training with an Indicative specialist.

Do you connect to other data sources?

Coming soon! Contact us, we’d love to hear more about your needs to see how we can help.

How do you handle GDPR?

Our Data Processing Agreement has been updated to reflect EU model clauses. You may contact Customer Success at support@indicative.com to request the updated agreement.  Check our our article for more information.

Got Questions?